Raising concerns in confidence

Honesty and integrity are deeply engrained in our culture and it is everyone's responsibility at Schroders to ensure that remains the case. However, like all organisations, we face the risk of things going wrong or of unknowingly harbouring illegal or unethical behaviour.

We have robust procedures in place to make sure that our people and interested parties can raise any issues or concerns, confident in the knowledge that they will be taken seriously and investigated fully. 

Safecall global reporting service

External company Safecall provides an independent, confidential global reporting service, through their online portal or 24 hour phone line.

If you suspect wrongdoing, impropriety, unethical behaviour or have concerns regarding Schroders business practices, you may raise them confidentially. All reports are treated in confidence and you can opt to remain completely anonymous. Schroders will receive a non-attributable summary of issues raised to address the concerns appropriately.

A full list of regional freephone telephone numbers, where reports can be made in local languages as well as English, is available here with a summary below:

Location

Phone number

Australia

1800 312928

Channel Islands

0800 915 1571

France

00 800 72332255

Germany

00 800 72332255

Hong Kong

3077 5524

Luxembourg

00 800 72332255

Switzerland

00 800 72332255

Singapore

800 44 81773

UK

0800 915 1571

USA

1 866 901 3295 

Important information

Note regarding the Marketing material for Qualified Clients or Sophisticated Investors only. This website has been prepared by certain personnel of Schroder Investment Management (Europe) S.A (Registered No. B 37.799) or its subsidiaries or affiliates (collectively, "SIM"). Such personnel are not licensednor insured under the Regulation of Investment Advice, Investment Marketing and Investment Portfolio Management Law, 1995 (the "Investment Advice Law"). This website is directed at persons (i) who are Sophisticated Investorsas listed in the First Schedule of the Israel Securities Law (ii) Qualified Clients ("Lakoach Kashir") as such term is defined in the Investment Advice Law; and (iii) other persons to whom it may otherwise lawfully be communicated. No other person should act on the contents or access the products or transactions discussed in this communication. In particular, this communication is not intended for retail clients and SIM will not make such products or transactions available to retail clients.

For illustrative purposes only and does not constitute a recommendation to invest in the above-mentioned security / sector / country.

@ Copyright 2023 Schroder Investment Management (Europe) S.A. is subject to the UCITS law of 17 December 2020 and the AIFM law of 12 July 2013.

Schroder International Selection Fund is referred to as Schroder ISF throughout this website.

Schroder Alternative Solutions is referred to as Schroder AS throughout this website.

Schroder Special Situations Fund is referred to as Schroder SSF throughout this website.

@ Copyright 2024 Schroder Investment Management (Europe) S.A. is subject to the UCITS law of 17 December 2020 and the AIFM law of 12 July 2013.